788fb Responsible Gaming — Play Safe in Bangladesh

Gambling is a form of entertainment. When approached responsibly, it can be an enjoyable pastime — whether you enjoy cricket betting on BPL and IPL matches, playing slots, or trying your hand at live casino tables. However, 788fb recognises that for a small number of people, gambling can become a problem. This page explains the tools available to all registered players, the warning signs to look out for, and how to get help if gambling stops being fun.

At 788fb, we believe that responsible gaming is not just a compliance exercise — it is a core part of how we operate. We invest in player protection tools, train our support team to recognise the signs of problem gambling, and make it straightforward for any player to access help at any time. We encourage all players to set personal limits before they start playing and to review those limits regularly.

Your Responsible Gaming Tools

All registered 788fb players in Bangladesh have access to the following account management tools. These can be activated at any time by contacting our support team at [email protected]. Tool changes that reduce limits take effect immediately; changes that increase limits require a 72-hour cooling-off period.

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Deposit Limit

Set a daily, weekly, or monthly cap on how much you can deposit into your account.

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Time-Out

Take a break from the platform for 24 hours, 7 days, or 30 days. All betting is paused.

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Self-Exclusion

Permanently or temporarily block access to your 788fb account for a minimum of 6 months.

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Session Lock

Automatically log out after a set duration so you remain aware of time spent on the platform.

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Loss Limit

Cap your maximum losses per day, week, or month to keep spending within budget.

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Reality Check

Receive on-screen reminders showing how long you have been playing and your session balance.

Age Restriction: 21+ Only

788fb enforces a strict minimum age requirement of 21 years for all registered players. This is not simply a policy — it is a firm platform rule. Every new account on 788fb must pass age verification at the point of registration. Where there is any doubt about a player's age, 788fb reserves the right to suspend the account and request documentary evidence of age (such as a National Identity Card, passport, or birth certificate) before any gameplay or withdrawals are permitted.

We encourage parents and guardians to make use of parental control software on shared devices to prevent underage access to gambling platforms including 788fb. If you believe a person under 21 has registered on the platform, contact our support team immediately. Any account found to belong to a person under 21 will be closed and all funds returned.

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Mandatory Age Verification

Every new 788fb account undergoes age verification during registration. Players must confirm they are 21 or older before completing sign-up.

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Document Verification on Request

788fb may request a copy of a government-issued ID — such as an NID card or passport — to verify a player's age before processing withdrawals or activating bonuses.

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Zero Tolerance for Underage Play

Any account confirmed as belonging to a player under 21 will be immediately closed. Any deposits will be refunded in full and no winnings will be paid out.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. The signs are not always obvious, and many people do not recognise them in themselves until the problem has become serious. The following warning signs are recognised indicators that gambling may be causing harm:

1

Spending more money on gambling than you can afford to lose, or regularly exceeding the budget you set for yourself before a session.

2

Chasing losses — continuing to bet in an attempt to win back money you have already lost, often placing larger and riskier bets.

3

Feeling anxious, irritable, or restless when you are not gambling, or feeling the need to gamble to relieve stress or negative emotions.

4

Neglecting work, studies, family responsibilities, or social activities because of time or money spent on gambling.

5

Borrowing money from friends, family, or financial services, or selling personal possessions to fund gambling.

6

Hiding gambling activity from friends and family, lying about the amount of time or money spent on gambling, or feeling shame or guilt about your gambling behaviour.

7

Being unable to stop gambling despite wanting to, or having made repeated unsuccessful attempts to cut down or quit.

If you recognise any of these signs in yourself or someone you know, the most important step is to reach out for help. 788fb support is available via email at [email protected]. You can also request an immediate self-exclusion or time-out at any time — no reason is required and the process is straightforward.

Quick Self-Assessment

The following questions are designed to help you reflect honestly on your gambling habits. There are no right or wrong answers. If you answer "yes" to two or more of these questions, we strongly encourage you to use one of the responsible gaming tools above, or to contact our support team.

Ask Yourself Honestly

Have you ever gambled with money that was set aside for essential expenses — rent, food, or bills?

Have you ever tried to win back money you lost gambling by placing more bets?

Do you find it hard to set a time or money limit and stick to it when gambling?

Have friends or family ever expressed concern about the amount of time or money you spend gambling?

Have you ever felt depressed, anxious, or stressed because of gambling losses or debts related to gambling?

Remember: answering yes to any of these questions is not a reason for embarrassment — it is a reason to act. Contact 788fb support or activate a self-exclusion immediately. Taking that first step is a sign of strength, not weakness.

How to Activate Your Account Controls

All responsible gaming controls on 788fb are managed through our customer support team. To activate any tool — deposit limit, loss limit, session lock, time-out, or self-exclusion — send an email to [email protected] from the email address registered on your account. Clearly state which tool you want to activate and the parameters (for example, "I want to set a daily deposit limit of ৳2,000" or "I want a 7-day time-out starting today").

Limit reductions and all self-exclusion requests are actioned within one hour of the request being received during operating hours (Bangladesh Standard Time, UTC+6). Self-exclusion is the most powerful tool available — once activated for a minimum period of 6 months, it cannot be reversed until the exclusion period has elapsed. During a self-exclusion, you will not be able to log in, deposit, place bets, or receive marketing communications from 788fb.

If you choose a time-out, your account will be suspended for the duration you select. Any pending bets placed before the time-out was activated will be settled normally, but no new bets can be placed and no deposits can be made during the time-out period. At the end of the time-out, your account will be automatically reactivated. If you feel you need longer, contact support before the time-out expires to extend it or convert it to a self-exclusion.

788fb's Commitment to Player Protection

Responsible gaming at 788fb is an ongoing operational commitment, not a one-time checkbox. Here is what we do, every day, to protect our players:

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Player Education

We provide clear information about responsible gaming, odds, and the nature of gambling on this platform so that every player can make informed decisions.

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Support Team Training

Our customer support team is trained to recognise the early warning signs of problem gambling and to respond sensitively and helpfully when a player reaches out for assistance.

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Secure and Fair Platform

All games on 788fb use certified RNG technology to ensure fair outcomes. We do not manipulate results, and we maintain SSL encryption across all transactions to protect your financial and personal data.

Get Help — You Are Not Alone

If gambling has stopped being fun and started causing stress, financial hardship, or problems in your personal relationships, please do not wait. 788fb support is available to help you activate account controls immediately, and we will treat every request with complete confidentiality and without judgement. There is no shame in asking for help — it is the responsible and courageous thing to do.

Contact 788fb Responsible Gaming Support

Send an email to our responsible gaming support address below. Include your registered username and the type of assistance you need. All messages are treated as strictly confidential and are handled by trained support staff.

[email protected]

You can also read our FAQ page for answers to common questions about deposits, withdrawals, account verification, and game rules — or return to the homepage to continue exploring the 788fb platform at your own pace.

Play Responsibly — Explore 788fb Your Way

Set your limits, use the tools available, and enjoy cricket betting, slots, and live casino on 788fb — Bangladesh's trusted platform.

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Responsible Gaming at 788fb — Play Smart, Stay Safe