This Privacy Policy explains what personal information 788fb collects from registered players in Bangladesh, how that information is used, who it may be shared with, and what rights you have over your own data. We are committed to handling your information transparently and responsibly.
Last Updated: January 2026
By registering an account with 788fb or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. This policy applies to all users of the 788fb platform, including visitors who browse without registering and registered players who actively use 788fb services. If you do not agree to this Privacy Policy, you must not use the platform.
Data Controller: 788fb operates as the data controller for personal information collected through the 788fb platform. All data-related enquiries should be directed to [email protected].
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Identity Data
Name, date of birth, national ID details for KYC.
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Financial Data
Deposit and withdrawal records, payment method identifiers.
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Device Data
IP address, device type, browser, OS, mobile network.
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Usage Data
Games played, bets placed, session duration, page views.
1. Information We Collect
788fb collects personal information when you register an account, make a deposit or withdrawal, contact our support team, or use the platform in any way. The categories of information collected include:
Registration Information
When you create a 788fb account, we collect your full name, date of birth, email address, mobile phone number (used for bKash, Nagad, or Rocket payment verification), and a username and password of your choosing. This information is required to create and manage your account, verify your identity, and comply with our age verification obligations. All registration data is collected directly from you at the point of account creation.
Identity Verification (KYC) Data
Where KYC verification is required — for example, before processing a withdrawal above a certain threshold or in response to suspicious account activity — 788fb may collect copies of government-issued identity documents such as a National Identity Card (NID), passport, or driving licence. KYC documents are used solely for identity verification and age confirmation purposes. They are stored securely and are not shared with third parties except where required by applicable law or fraud prevention obligations.
Financial and Transaction Data
788fb records all deposit and withdrawal transactions associated with your account, including the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer), the transaction amount in Bangladeshi Taka, the date and time of the transaction, and the transaction reference number. We do not store full bank account numbers or mobile financial service (MFS) PINs. Payment method identifiers — such as the last four digits of a bKash number — may be stored for fraud prevention and withdrawal matching purposes.
Technical and Usage Data
When you access and use the 788fb platform, we automatically collect certain technical data about your device and session. This includes your IP address, device type and model, operating system, mobile browser type and version, mobile network operator (Grameenphone, Robi, Banglalink, Teletalk, etc.), session start and end times, pages visited, games launched, bets placed, and any error reports generated during your session. This data is used for platform performance monitoring, security purposes, and to improve the 788fb user experience.
2. How We Use Your Information
788fb uses the personal information collected from registered players for specific, legitimate purposes only. We do not use your data for purposes beyond what is described in this Privacy Policy without obtaining your prior consent. The primary purposes for which we use your data are:
Account Management
Your registration data is used to create, maintain, and operate your 788fb account, authenticate your logins, process deposits and withdrawals, and communicate with you about your account activity. This includes sending transaction confirmations, security alerts, and account-related notifications. These communications are necessary for the provision of the 788fb service and cannot be opted out of while you hold an active account.
Legal Compliance and Fraud Prevention
788fb is obligated to use your identity and financial data to fulfil age verification, anti-money laundering (AML), and fraud prevention obligations. This includes verifying that you meet the 21+ age requirement, confirming that payment methods are registered in your own name, monitoring transactions for patterns consistent with money laundering or account abuse, and reporting suspicious activity to relevant authorities where required by law.
Platform Improvement and Analytics
Technical and usage data collected during your sessions is used in aggregate and anonymised form to analyse platform performance, identify and resolve technical issues, improve the mobile experience for Bangladeshi users (particularly on mid-range Android devices and 4G networks), and develop new features and game content. Individual usage data is not sold or shared with advertising networks. 788fb does not serve personalised third-party advertisements.
Customer Support
When you contact 788fb support via email, your name, email address, account details, and the content of your enquiry are used to investigate and respond to your query. Support correspondence is retained for a period consistent with our data retention policy (see Section 6) and is used for quality assurance and staff training purposes in anonymised form.
3. Data Sharing and Third Parties
788fb does not sell your personal data to any third party. We do not share your personal information with advertising networks, data brokers, or unrelated commercial partners. Limited data sharing occurs only in the circumstances described below:
Payment Processors
To process deposits and withdrawals, 788fb shares necessary transaction data with the relevant payment service providers — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and BRAC Bank. The data shared is limited to what is strictly required to complete the transaction and is governed by the respective payment provider's own privacy and data security practices. 788fb does not share account credentials, game history, or identity documents with payment processors.
Game and Technology Providers
788fb integrates games and platform technology from third-party providers including Pragmatic Play, Evolution Gaming, Ezugi, PG Soft, and others. These providers may receive anonymised session and technical data necessary to deliver their games and services within the 788fb platform. No personally identifiable registration data is shared with game providers. All third-party technology partners are subject to contractual data protection obligations.
Legal and Regulatory Disclosure
788fb may be required to disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities in Bangladesh where required to do so by applicable law, court order, or lawful government request. In such circumstances, 788fb will disclose only the minimum information required to comply with the legal obligation and will, where legally permissible, notify the affected user of the disclosure.
4. Cookies and Tracking Technologies
788fb uses cookies and similar tracking technologies to operate the platform, maintain your session state between pages, and collect anonymised analytics data about how the platform is used. A cookie is a small text file placed on your device by the platform when you visit. Cookies do not contain your personal registration data and cannot be used to identify you independently of your 788fb account session.
Essential Cookies
Essential cookies are required for the platform to function. They maintain your login session, store your language preference, and preserve your in-progress game state when you navigate between pages. Essential cookies cannot be disabled without breaking core platform functionality. These cookies contain no personally identifiable information and expire at the end of your browser session or within 30 days for persistent session tokens.
Analytics Cookies
788fb uses anonymised analytics data to understand how users navigate the platform, which games are most popular, where technical errors occur, and how the mobile experience can be improved for players on Bangladeshi mobile networks. This data is processed in aggregate and cannot be used to identify individual users. You may disable analytics cookies through your browser settings; doing so will not affect your ability to use the 788fb platform.
5. Data Security
788fb implements industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 788fb platform is encrypted using SSL (Secure Sockets Layer) technology. Account passwords are stored in hashed form and are never stored or transmitted in plain text. Financial transaction data is handled through secure payment channels and is not stored on 788fb servers beyond what is necessary for transaction records and fraud monitoring.
Despite these measures, no digital platform can guarantee absolute security. 788fb cannot warrant that unauthorised third parties will never be able to circumvent security measures. In the event of a data breach that affects your personal data, 788fb will notify affected users and take remedial action in accordance with applicable legal obligations. If you become aware of any unauthorised access to your account, you must notify 788fb immediately via [email protected].
6. Data Retention
788fb retains your personal data for as long as your account remains active and for a period thereafter as required by legal, regulatory, and fraud prevention obligations. Registration data and KYC documents are retained for a minimum of five years following account closure to satisfy anti-money laundering record-keeping requirements. Transaction records are retained for a minimum of five years. Support correspondence is retained for two years from the date of the interaction. Usage and analytics data in anonymised form may be retained indefinitely for platform improvement purposes. When data is no longer required, it is securely deleted or anonymised.
7. Your Data Rights
As a registered user of 788fb, you have rights in relation to the personal data we hold about you. To exercise any of the rights listed below, please contact 788fb at [email protected] with the subject line "Data Rights Request" and your registered account username. We will respond to all valid requests within 30 days. Please note that some rights are subject to legal limitations — for example, we cannot delete data we are legally required to retain for AML compliance purposes.
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Right of Access
You have the right to request a copy of the personal data 788fb holds about you, including your registration information, KYC data, transaction history, and support correspondence.
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Right of Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For minor account details (such as your email address or phone number), you may update these directly in your account settings. For identity and KYC data corrections, contact support with relevant documentation.
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Right to Erasure
You have the right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected and where no legal retention obligation applies. Note that we are legally required to retain certain data (transaction records, KYC documents) for a minimum of five years after account closure regardless of an erasure request.
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Right to Object
You have the right to object to the processing of your personal data for purposes that are not strictly necessary for the operation of your 788fb account — for example, optional analytics processing. Where you object and your objection is valid, 788fb will cease that specific processing activity. Objection to processing that is legally required (such as AML compliance) is not possible.
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Right to Data Portability
Where technically feasible, you have the right to receive a copy of the personal data you have provided to 788fb in a structured, commonly-used, machine-readable format. This right applies to data you have actively provided (registration data, KYC documents) and does not extend to data derived from your usage of the platform.
To exercise any of the above rights, contact 788fb at [email protected]. All data rights requests are handled confidentially. We may need to verify your identity before processing your request to prevent unauthorised access to another person's data.
8. Children and Minors
788fb is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 21. The 21+ age restriction is enforced at the point of registration through our age verification process. If we become aware that personal data has been collected from a person under 21, we will immediately close the relevant account and delete the associated personal data. If you believe that a person under 21 has registered an account on 788fb, please notify us immediately at [email protected].
9. Changes to This Privacy Policy
788fb reserves the right to update or amend this Privacy Policy at any time. Where material changes are made, we will notify registered users via the email address on file or through a prominent notice on the platform prior to the changes taking effect. The date at the top of this page reflects when the policy was last updated. Your continued use of the 788fb platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 788fb holds about you, please contact us using the email address below. All privacy-related enquiries are treated as confidential and will be responded to within two business days during normal operating hours (Bangladesh Standard Time, UTC+6).